Response Time

Research has shown that the faster a lead is contacted, the higher the chances of converting them into a paying customer. With Colab Commerce, you can rest assured that your leads will be responded to promptly, giving you an edge over your competitors. Our efficient lead response time has been proven to significantly increase conversion rates, making it a crucial tool for manufacturers looking to gain a competitive advantage.

78% of customers purchase from the first responder.

As competition among businesses in all industries continues to rise, the need for quick and efficient customer service becomes increasingly crucial. The first business to respond to that inquiry has a distinct advantage—they can address the customer’s needs first, increasing the likelihood that the lead will do business with them over their competitors.

Conversion rates are 8x higher in the first five minutes.

So, the longer you wait to respond, the less likely a lead will convert into a customer. Conversely, statistics show that responding within the first five minutes can significantly increase conversion rates. By prioritizing lead response time, you can boost your bottom line and grow your business more quickly.