Lead Qualification

The Colab Commerce AI Lead Qualification process goes beyond analyzing keywords or phrases. It considers the tone, context, and emotions behind each customer's words, providing a more accurate and comprehensive understanding of their sentiment and a lead score.

With Colab Commerce's Sentiment Analyzer, you can quickly determine each lead's readiness to make a purchase. This powerful tool assigns a score of 0 to 10 to each lead, with 10 being the highest, giving you a clear indication of how likely they are to convert into a sale.

Colab Commerce's Sentiment Analyzer works on all forms of digital communication, including outbound and inbound calls, sample requests, live chat, email, quote requests, and contact forms. You can effectively qualify leads from various channels, ensuring potential customers become sales instead of leads.